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A customer reviewed us a while back… “This is a special place. It is more than just about toys. It is about service and caring.” We helped her over the phone, and we shipped her order to a boy in the hospital. She seemed to think we’d somehow gone out of our way, but it was just what we do—and we’re happy to do it. We like to think ours is a special place, so that was nice to hear. We believe that what we do matters, that people matter, and in that way we are more than just about...

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